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SMU Explore SMU Academics Undergraduate Admission Student Affairs About SMU Athletics Events Calendar George W. Bush Presidential Center Prospective Students Current Students Alumni Information for Faculty & Staff Apply to SMU GIVE NOW Office of Information Technology Menu Search Help Help The IT Help Desk AV Design and Installation Classroom Technology Event Services IT Training Getting Started with IT @ SMU OIT Knowledge Base (KBit) Web Design and Migration Services Web Support Instructional Technology Instructional Technology Instructional Guides Academic Technologies Training Academic Research Academic Technology Service Staff Additional Support Faculty Technology Council Classroom Technology Research Research Data Science Services Internet of Things (IoT) High Performance Computing (HPC) Other Research Tools Security Security About Our Program Reporting Security Incidents IT Procedures Passwords Policies and Legislation Research Security Security Awareness Security Services Digital Rights Management Security Resouces Governance Governance Proposal Development & Review IT Governance Approval General University Funding Opportunities IT Governance Councils IT Project Management Current IT Projects Project Resources Have an Idea for a Project? Services Services Accounts and Access Business Applications Business Intelligence and Reporting Calendaring Communication and Collaboration Computers and Printers Services Support and Training Networks and Servers Consulting and Development Research Technology Security Teaching and Learning Web Development and Hosting Webmail Stay informed Stay informed OIT Technology News Archives OIT Progress Report Archives OIT Security Report Archives Change Management and Planned Outages Metrics Quick Links Quick LinksAccount Activations Apps.SMU Blogs Box Canvas LMS Changes and Outages (Planned) Digital Signage Getting Started with IT @ SMU IT Training Mailing Lists (Lyris) Microsoft 365 my.SMU Open a Support Ticket Password Reset Tool Qualtrics STABLE Technology Purchases VPN Wiki A Z Service Index Powered by Microsoft 365 Sign In Documentation and Training FAQs Student Configuration (Microsoft 365) Faculty & Staff Configuration Departmental Accounts Spam Filtering & Quarantine Encryption Service SMU provides free email accounts to University employees, students, and official retirees. This is the official means of communication between the University and you. Plus, students retain their SMU email account after graduation! Get Started Use the Sign In button above to log into your Microsoft 365 email account. clients such as Outlook, Outlook for Mac, Thunderbird with the Owl add-on, Apple Mail, and others can be configured to retrieve mail from the SMU servers. Mail clients can also be configured on cellular phones and tablet devices. New to SMU? The SMU account is created in conjunction with the normal account creation process. For students, this process occurs upon acceptance into the University. Faculty and Staff accounts are created automatically based on employment data. Please Note: POP & IMAP configuration is no longer available for faculty/staff accounts. For more details on configuration options, visit the Faculty/Staff Configuration page. Security SMU will never ask you to verify your account password, SSN, or other personal data in an email, SMS, or instant message (IM). If you receive an email requesting you to provide any private details about your account, please delete it immediately. For more information on phishing, please see the Security Resources Phishing page.Office of Information Technology Get help Phone: 214-768-HELP (214-768-4357) : help@smu.edu Chat: smu.edu/itchat Open a ticket: smu.edu/help Today’s hours IT Help Desk Walk-Up Support 8 a.m.–6 p.m. IT Help Desk Phone Support 8 a.m.–8 p. m. IT Help Desk Chat Support 9 a.m.–6 p.m. Follow us Blog Facebook Instagram X ( formerly known as Twitter ) Need help? Need help? × Call us: 214-768-HELP (214-768-4357) us: help@smu.edu Open a help ticket Chat with us © Southern Methodist University Primary navigation menuSearch OIT About OIT Instructional Technology Classrooms Governance Help Security Getting Started with IT @ SMU Research Services Stay informed Training Quick Links Search the SMU website MenuSearch Submit Popular Searches Current Students Undergraduate Admission Graduate Admission Faculty & Staff Majors & Minors Graduate School Alumni COVID-19 Information (Mustang Strong) Did you know? SMU’s singular approach to integrating rigorous learning with hands-on experience will prepare you to achieve your educational goals and expand your world in ways you never imagined. Ours is a community of people forging their own paths. We’d like to help you shape yours. Plan your...